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Cookie Policy

Our website uses cookies to improve both yours and our performance when you are on our website. This helps us to provide you with the best experience available when you browse our website. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

We may also use analytics tools provided by Google, Inc. (“Google”) or other similar providers. Analytics tools serve cookies through our products or website and collect aggregated data on an anonymized basis about users and visitors’ use of the product or website. The data collected enables us to understand aggregated user or visitor activity and how we may improve our product or website offering. This data is collected and used on an anonymized, aggregated basis only and does not enable any user or visitor to be personally identified.

We have implemented Remarketing through Google Analytics, Google Adwords and Facebook. These and other third-party vendors may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.

In addition, we may also use marketing automation tools (specific Company information can be given upon request). These companies serve cookies to profile users or visitors’ interests and activity. We use data collected through these cookies to serve users or visitors with information, news articles and advertising tailored to their specific needs and requirements. This data is collected on an anonymized basis, except where users or visitors have previously registered to receive marketing communications from us or subsequently choose to do so.  Where this is the case, cookies set may enable us to identify the user or visitor. Where visitors have registered to receive marketing communications from us, we use the tools provided by these companies to send targeted e-mail marketing and track the effectiveness of our e-mail campaigns including through the use of clear gif images.

You have the right to refuse or disable cookies served through our products or website although, if you choose to do so, certain functionality may become unavailable to you. As the means by which you may do this vary from browser to browser, we recommend that you visit your browser’s help menu for further information.

Users can opt-out of the collection and use of information for any ad-targeting we may use. Please just contact us free of 0800 298 0112 or on [email protected] and we will provide you with the link to do this.

Our email and promotional communications may also include “Clear Image” gifs to track results of an email campaign. To turn off gifs you can do so in the email itself, or visit your email client’s help menu.
We respect your right to choose whether or not to accept cookies and clear gifs.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

April 2018